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  • How to avoid online reputation management nightmares

    Don't let a few bad reviews or one negative article ruin your reputation with online customers. These three case studies feature companies that faced online reputation challenges, with a look at the results they achieved and the lessons they learned along the way.

    Written by James A. Martin23 Jan. 13 14:39
Features about yelp
  • How Glassdoor's reviews help you find your dream job

    People love reviews. Just look at Amazon, TripAdvisor or Yelp. And now, the public's growing desire for reviews has extended to the job search, as evidenced by Glassdoor's steady rise in popularity since its launch in 2008.

    Written by Sarah K. White05 June 15 00:15
  • 7 ways crowdsourcing can boost your brand and customer loyalty

    Businesses share their crowdsourcing success stories and explain the different ways to enlist and use the crowd (communities of professionals, customers and employees) to improve and even help market your products and services.

    Written by Jennifer Lonoff Schiff15 Feb. 14 14:05
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