I had a problem with the power steering on my old Toyota, so I took it to a mechanic, and he told me, "We'll try and fix it." "Excuse me, you'll try?" "Right, we'll try, but if we can't, we'll charge you anyway."
IT managers have many factors and attributes to consider when choosing vendors. Find out in this whitepaper why it is critical to adopt a strategic approach to vendor selection according to business objectives and a 3 step guide to shortlisting potential vendors.