unified communications (UC) - News, Features, and Slideshows


  • Home Affairs seeks to tackle hodgepodge UC

    Home Affairs is seeking to rationalise its unified communications platforms as part of a broader strategy to streamline technology at the mega-department.

    Written by Rohan Pearce17 June 19 11:51
  • Linear roadmaps unrealistic for collaboration tools

    Companies working on a collaboration and unified communications strategy need to accept that it will not be a linear process, according to Forrester analyst, Tim Sheedy.

    Written by Bonnie Gardiner04 June 15 16:34
  • Slack acquires Screenhero to add screensharing, voice, and video chat

    Slack, the IRC-for-enterprise company that's become one of those storied few to achieve a $1 billion valuation in its first year, has bought screen-sharing collaboration startup Screenhero with an eye toward adding valuable new communications capabilities to its software.

    Written by Matt Weinberger29 Jan. 15 05:30
  • How WebRTC Is Making Enterprise Inroads

    Jeff Singman operates two brick-and-mortar specialty toy stores in New Jersey and has wanted to provide an ecommerce website as well. Singman says his two Toy Genius stores, which he co-owns with his wife, offer shoppers a high level of product knowledge and customer service to stand out from other toy sellers. Employees wear lab coats and demonstrate products for customers. Gift wrapping is free of charge.

    Written by John Moore10 July 14 22:51