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  • Increasing operational efficiency with unified communications

    Companies that have implemented unified communications have seen direct and tangible savings of up to 75% in their phone and equipment costs, but the longer-term and greater impact is increased productivity. What was originally seen as a soft benefit is now turning into hard ROI. Unified communications is becoming a strategic element in daily workflows and is making organizations more operationally efficient than ever before.

    Written by Chris Daly, CEO, Whaleback Managed Services20 June 13 20:38
  • Managed services drive Australian UC market: Frost & Sullivan

    Demand for managed services is helping the unified communications (UC) market in Australia grow as organisations strive to avoid service and maintenance overheads while controlling UC hardware and applications, according to Frost & Sullivan.

    Written by Hamish Barwick23 April 13 14:54
  • Unified comms market to hit $943.7 million by 2017: IDC

    Companies will need to invest heavily in unified communications (UC) over the next four years as more staff work from home or in remote locations, according to analyst firm IDC.

    Written by Hamish Barwick18 Feb. 13 14:59
  • Telcos to dial up UC, security sectors in 2013: IDC

    Telecommunications companies in Australia and New Zealand are set to capitalise on the growing use of UC for enterprise social networks as well as ramping up security offerings next year, according to IDC Australia.

    Written by Hamish Barwick06 Dec. 12 08:34
  • Perth's Fiona Stanley Hospital signs on with BT for communications and IT services

    The new Fiona Stanley Hospital in Perth, Western Australia, will put communications and sustainability at the forefront of its IT agenda, thanks to an agreement with international services firm, Serco, for facilities management and support services. Serco will partner with BT for the project. Under the contract, BT will install and manage the hospital’s communications infrastructure and run a range of IT services.

    Written by Georgina Swan16 Aug. 11 12:22
  • Polycom appoints new CIO

    Unified communications (UC) company has appointed Ari Bose as senior vice-president and chief information officer, with global responsibility for the vendor’s IT organisation and strategic transformation.

    Written by CIO Staff23 Feb. 11 15:32
  • Avaya launches post-Nortel roadmap

    Avaya’s post-Nortel acquisition product roadmap should provide clarity to Australian customers of both companies according to ANZ managing director, Rob Wells.

    Written by Tim Lohman21 Jan. 10 11:43
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