Before getting anywhere close to discussing the concept of service level agreements (SLAs) in IT service management (ITSM), there is one time-worn debate to straighten out.
- Hundreds of HP computers came with an accidental keylogger
- Security in 2018: Automation, boardrooms and the Notifiable Data Breaches Act
- The week in security: Building trust, one security review at a time
- Employees could lose bonuses, jobs for GDPR breaches as businesses double down on cultural reform
- Securing your network is as easy as one, two.. five