When Chan Cheow Hoe joined the Singaporean government in early 2014, the technology landscape was pretty grim. Over time, the government lost all of its IT capabilities and there were instances where product rollouts, costing upwards of $50 million, failed.
When Geoff Purcell joined Melbourne Water in January last year, he arrived to a fragmented IT team, ageing asset management and business process systems, and endless disparate databases. But there was also a multi-million dollar, cross-business digital strategy that hoped to bring the government owned statutory authority up to date.
In 2015, big, monolithic outsourcing deals are regarded just about as negatively as huge, enterprise IT projects: They are seen as lengthy, costly and practically doomed to fail. Just as IT organizations have broken down their large IT tasks into more discrete deliverables, they've also dissolved their mega outsourcing deals among multiple providers.
IT organizations are increasingly interested in adopting DevOps models to deliver applications faster, better and cheaper to the business, but they're not inclined to look to their IT service providers for help with these efforts.
As business needs--and the new technologies required to support them--evolve ever more rapidly, outsourcing contracts signed just a year or two ago are already getting stale. That's why Mayer Brown business and sourcing technology partner Dan Masur is advising companies to revamp their outsourcing deals right now to not only access new options, but also to cut significant costs.
A number of midsize American cities now make attractive alternatives to offshore locations in India and elsewhere for IT and business process services, according to recent research from the Hackett Group.
Companies are increasingly taking a multisourcing approach to IT outsourcing, signing shorter, smaller deals with a mix of providers. At the same time, some are pulling certain pieces of the IT portfolio back in-house.
The data centre is now a strategic part of the hybrid cloud mix. This whitepaper discusses what you should know about the future of data centre and how to position your organisation for agility and growth.
• Australia’s data centre market grew 17.2% to over $700 million in the last year.
• Data centre engagement is often seen just as a commercial relationship, not a business relationship.
• The 5 most important points CIOs need to consider before choosing a data centre