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  • How to drive an offshore change agenda

    Under pressure to reduce operational costs, tech chiefs are increasingly taking advantage of cheaper offshore resources and labour arbitrage.

    Written by David Gee21 March 18 16:37
  • Offshore captive centers are again a thriving outsourcing model

    Captive centers -- in-house IT and business process delivery arms -- accounted for one quarter of the $150 billion global services market last year, according outsourcing consultancy and research firm Everest Group.

    Written by Stephanie Overby23 May 15 00:59
  • Infosys invests in cloud, health monitoring market

    Indian outsourcer Infosys has made an acquisition in the area of cloud computing and invested in a personal health monitoring company as it tries to move into high value products and services.

    Written by John Ribeiro24 April 15 21:52
  • Tata gives employees anniversary bonus, cuts into profits

    India's outsourcing industry needs to hire and retain staff in big numbers to keep business humming, so for the 10th anniversary of its initial public offering, Tata Consultancy Services announced a one-time "special reward" for its employees.

    Written by John Ribeiro17 April 15 00:32
  • Union slams DHS decision to outsource call centres to Telstra

    The Community and Public Sector Union (CPSU) fears up to 7000 call centre jobs across Australia are at risk following the Department of Human Services’ (DHS) decision to outsource Medicare and Centrelink call centre work to Telstra.

    Written by Byron Connolly18 Sept. 14 08:46
  • ATO’s Bitcoin 'double tax' could drive business offshore

    Bitcoin advocates have spoken out against a ruling by Australian Tax Office that may force businesses to pay double the amount of GST for sales of products and services using Australian Bitcoin exchanges.

    Written by Rebecca Merrett21 Aug. 14 13:57
  • IT worker overflow swells

    A big increase in offshoring IT services to Asia and a slowdown in new tech systems investment has swelled the oversupply of IT workers.

    Written by Byron Connolly06 May 14 05:00
  • Tata revenue, profit up on strong outsourcing demand

    India's largest outsourcer, Tata Consultancy Services, is boosting hiring and offering wage hikes after reporting strong revenue and profit growth in its recently concluded fiscal year.

    Written by John Ribeiro16 April 14 23:58
  • India's Infosys posts strong revenue, profit growth

    Indian outsourcer Infosys reported revenue and profit growth in the first quarter, but is still troubled by strong staff attrition and key management changes.

    Written by John Ribeiro15 April 14 20:01
  • 6 IT Strategies to Stay Ahead of Data Center Trends

    Automation, virtualization, cloud computing -- these technology trends are transforming the data center and enabling companies to lower costs, increase flexibility and improve reliability. However, these shifts require IT, and their outsourcing providers, to rethink traditional strategies.

    Written by Stephanie Overby07 March 14 14:52