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News about offshoring
  • Offshore captive centers are again a thriving outsourcing model

    Captive centers -- in-house IT and business process delivery arms -- accounted for one quarter of the $150 billion global services market last year, according outsourcing consultancy and research firm Everest Group.

    Written by Stephanie Overby23 May 15 00:59
  • Infosys invests in cloud, health monitoring market

    Indian outsourcer Infosys has made an acquisition in the area of cloud computing and invested in a personal health monitoring company as it tries to move into high value products and services.

    Written by John Ribeiro24 April 15 21:52
  • Tata gives employees anniversary bonus, cuts into profits

    India's outsourcing industry needs to hire and retain staff in big numbers to keep business humming, so for the 10th anniversary of its initial public offering, Tata Consultancy Services announced a one-time "special reward" for its employees.

    Written by John Ribeiro17 April 15 00:32
  • Union slams DHS decision to outsource call centres to Telstra

    The Community and Public Sector Union (CPSU) fears up to 7000 call centre jobs across Australia are at risk following the Department of Human Services’ (DHS) decision to outsource Medicare and Centrelink call centre work to Telstra.

    Written by Byron Connolly18 Sept. 14 08:46
Features about offshoring
  • IT Outsourcing Provider Infosys Gets Facelift With New CEO

    Indian outsourcing provider Infosys is making some fundamental changes, starting with appointing a new CEO, to transform itself and regain its prominence in the offshore IT services industry. However, it will take more than a new CEO to transform the company.

    Written by Stephanie Overby21 June 14 01:05
  • 7 lessons of the offshoring pioneers

    The need to remain competitive has kept offshoring an essential part of nearly every company's sourcing strategy. The questions that remain are what and how to offshore. Offshore pioneers who have navigated the changing IT offshoring terrain have some answers based on a decade's worth of lessons. In part 1 of a two-part series, we look at seven of those lessons.

    Written by Stephanie Overby19 April 13 17:58
  • IT Outsourcing Year in Review: Grading Our Predictions

    At this time last year, we predicted that 2012 would be the year cloud computing hype ended. We said application development would migrate from offshore to cities stateside. And we forecasted that IT service providers would become more relationship-oriented. Now it's time to see how those predictions panned out.

    Written by Stephanie Overby14 Dec. 12 21:20

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