Menu

Management Topics | Outsourcing - News, Features, and Slideshows

News about Management Topics | Outsourcing
  • Are Rival Partnerships the Future of IT Outsourcing?

    HCL and CSC, companies that have often competed for customers, have teamed to focus on legacy application modernization and cloud hosting. Could partnerships formed by rivals prove more valuable than mega-acquisitions as IT outsourcing providers respond to changing market dynamics?

    Written by Stephanie Overby23 Jan. 14 21:02
  • 10 IT outsourcing trends to watch in 2014

    IT outsourcing experts talk about what to expect in the year ahead. And if they're right, this could be the year customers - and a few robots - take greater control of the IT outsourcing space.

    Written by Stephanie Overby20 Jan. 14 13:47
Tutorials about Management Topics | Outsourcing
  • 8 Tips to Deal With Liability When Outsourcing to Multiple IT Vendors

    Parceling out an IT services portfolio among a number of vendors is the new normal for IT outsourcing. However, these multi-sourcing arrangements are complicated -- if things go wrong there's no single provider to blame. Here are eight steps you can take to manage liability in a multi-sourced environment.

    Written by Stephanie Overby21 Feb. 14 19:41
Features about Management Topics | Outsourcing
  • IT Outsourcing Provider Infosys Gets Facelift With New CEO

    Indian outsourcing provider Infosys is making some fundamental changes, starting with appointing a new CEO, to transform itself and regain its prominence in the offshore IT services industry. However, it will take more than a new CEO to transform the company.

    Written by Stephanie Overby21 June 14 01:05
  • Are managed services the 'Holy Grail' for app outsourcing?

    A managed service approach to application development and maintenance seems like a win-win for outsourcing customers and providers. But how do you make it work? Steven Kirz, principal with outsourcing consultancy Pace Harmon, talks about what a successful managed service deal looks like.

    Written by Stephanie Overby09 May 14 23:52
  • Call Center Outsourcing Buyers Want More Than Cost Savings

    As the market for contact center outsourcing has matured, buyers are increasingly looking for sophisticated support from suppliers to enhance the customer experience across multiple channels, which include mobile apps and social media.

    Written by Stephanie Overby06 Sept. 13 13:37