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News about IT service providers
  • 10 IT outsourcing trends to watch in 2014

    IT outsourcing experts talk about what to expect in the year ahead. And if they're right, this could be the year customers - and a few robots - take greater control of the IT outsourcing space.

    Written by Stephanie Overby20 Jan. 14 13:47
  • 2013 IT Outsourcing Year in Review: Grading Our Predictions

    Last year, we predicted that 2013 would be the year that outsourcing governance finally grew up. We said outsourcing customers would take the reins with do-it-yourself deals. And we forecasted that local support would be a critical differentiator for service providers. Now it's time to see how those predictions panned out.

    Written by Stephanie Overby20 Dec. 13 16:26
  • Lukewarm global IT outsourcing market heats up in third quarter

    After a relatively quiet first half of the year, outsourcing deal activity picked up considerably in the third quarter of 2013, according to the quarterly index compiled by outsourcing consultancy Information Services Group (ISG).

    Written by Stephanie Overby28 Oct. 13 13:17
  • Midsize IT Outsourcing Providers Offer Hidden Value

    There's a growing shift from tier 1 offshore outsourcing providers to midsize IT services players. Scale and price are no longer the sole interest of outsourcing customers. They are seeking agility, flexibility, vertical alignment, responsiveness and trust -- all of which they are more likely to find in a smaller, more focused provider.

    Written by Stephanie Overby20 Sept. 13 14:00
Features about IT service providers
  • IT Outsourcing Industry Doing Little to Prepare for H-1B Visa Reform

    Though IT outsourcing vendors and clients cite concern over the potential H-1B visa reform currently heading to the senate for a vote, they are, for the most part, taking a wait-and-see approach and are doing very little to prepare for the possible effects of the visa changes.

    Written by Stephanie Overby21 June 13 13:12
  • 7 lessons of the offshoring pioneers

    The need to remain competitive has kept offshoring an essential part of nearly every company's sourcing strategy. The questions that remain are what and how to offshore. Offshore pioneers who have navigated the changing IT offshoring terrain have some answers based on a decade's worth of lessons. In part 1 of a two-part series, we look at seven of those lessons.

    Written by Stephanie Overby19 April 13 17:58
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