IT Service Management (ITSM) - News, Features, and Slideshows

News about IT Service Management (ITSM)
  • Standard brings IT consistency to Queensland public safety

    A standards-based approach to IT Service Management (ITSM) adopted by the Queensland Public Safety Network Management Centre has resulted in consistent and reliable delivery of IT to the state’s law enforcement and public safety agencies, according to the centre’s director, John McIntosh.

    Written by Adam Bender10 July 13 14:27
  • Security must change with service management: UXC Consulting

    Security managers must break down their walled-garden mentalities and integrate security deep into the heart of increasingly flexible, BYO computing-driven IT service management (ITSM) environments or risk data death by a thousand cuts, a systems and security consultant has warned.

    Written by David Braue18 Oct. 11 07:32
  • Doric Group takes out IT service management awards

    WA-based engineering and construction contractor, Doric Group, scooped Project of the Year at the fifth annual IT service management (ITSM) industry awards in Perth, WA, this week.

    Written by Hamish Barwick19 Aug. 11 15:55