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  • Taming the Knowledge Towers

    With a diverse business unit portfolio that includes direct mail, call centres and electronic document management, Salmat CIO David Hackshall is working hard to instil a culture of collaborative knowledge management at the company and turn innovation into efficiency.

    Written by Rodney Gedda09 April 10 05:03
  • Why Crowdsourcing Isn't Always Wise

    Your book, You Are Not a Gadget: A Manifesto, challenges the value of crowdsourcing. What's wrong with the hive mind on the Internet?

    Written by Kim S. Nash26 March 10 09:07
  • Docs management, HR up innovation at NSW Parliament

    Automating manual document processing and HR administration has helped NSW Parliament foster a culture of innovation, without committing to large IT projects.

    Written by Rodney Gedda30 March 10 08:24
  • Why the New Normal Could Kill IT

    Plenty of seismic shifts have rocked and reshaped IT in the past. Some big rumblings' epicenters had origins in an unstoppable technology shift; other fissures had nothing to do with PCs and servers. Consider the recent shocks: the Internet revolution and dotcom bust; Y2K and 9/11; the consumerization of IT; and the unstoppable broadband and mobile explosion.

    Written by Thomas Wailgum15 March 10 06:17
  • 5 Reasons to Revisit Google Desktop Now

    Google Desktop is a downloadable application that indexes items on your computer such as e-mail conversations, Microsoft Office documents, Web history, PDFs, music, images and video. The app then copies the items' content to your local cache, allowing you to search for any of these documents quicker than your computer's standard search function does.

    Written by Kristin Burnham26 Feb. 10 07:22
  • M&A Mistake: Too Many CIOs Arrive Late to the Dance

    There's probably no greater indication of a CIO's strategic importance to his company than what happens at the time of a merger or acquisition: Is the CIO a key player during pre-deal negotiations and analysis? Is his expertise sought on whether back-office IT consolidation will be able to produce the desired "synergies"? Does the board ask for his risk analysis on whether key ERP, CRM, BI or supply chain systems will be harmonious or disastrous?

    Written by Thomas Wailgum19 Feb. 10 09:00
  • Five Trends Influencing the CIO Smartphone Agenda

    I've spent most of 2009 meeting with CIOs and their IT organizations to understand their concerns and challenges about managing and securing mobile phones. In my conversations with people across the country and across industries, it became clear that smartphones are now finally on the CIO agenda and, in fact, one of the most difficult topics.

    Written by Ajay Mishra05 Feb. 10 05:42
  • The Future of IT Application Architectures

    Last week I wrote about the impact cloud computing will have on IT operations. I noted that the increasing scale of data dramatically changes the expectations of how data centers are operated. This week I want to turn to how cloud computing affects IT application architectures, specifically examining the flip side of the coin of data growth: application load.

    Written by Bernard Golden22 Jan. 10 06:56
  • 7 Tools to Better Manage Your Social Networks

    When you belong to several social networking sites-Facebook, LinkedIn, Twitter-(and don't we all?), keeping up with them can seem overwhelming. Tweet this. Update that status. Share a link here. If you've resolved to get more organized this year, consider these seven tools that save time and streamline your social networking interactions. My picks: For easy content sharing across platforms, be sure to check out is the browser plugin Shareaholic. And for simple synching and updating of multiple accounts, Atomkeep seems to be the most efficient.

    Written by Kristin Burnham08 Jan. 10 08:24
  • 5 Google Labs Projects That Should Be On Your Radar

    Have you checked out Google Labs lately? If not, it's worth a peek. The area, reserved for application and tool prototypes not yet ready for primetime, houses some cool (and crazy) ideas. Past alumni include Google Alerts, the Google Docs suite and Google Reader. Check out these five Google Labs experiments that we'd like to see go mainstream in 2010. Which ones are already on your radar?

    Written by Kristin Burnham18 Dec. 09 08:19
  • That's Entertainment

    Meet the IT pros who keep Australia’s biggest concerts and plays on stage, on the road and online.

    Written by Brad Howarth17 Dec. 09 12:31
  • RFID: A New Hope in a New Decade

    For the past 10 years, radio-frequency identification (RFID) has followed the classic buzzword trajectory that is typically a blessing and a curse for new technologies: Next-generation appeal, bursting hype, rampant confusion and fragmented success.

    Written by Thomas Wailgum04 Dec. 09 09:15
  • Smart Wins: Seeds of Efficiency

    How Swedish agribusiness Lantmännen cultivated a more cost-effective infrastructure.

    Written by Cindy Waxer19 Nov. 09 08:37
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