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  • How IT Outsourcing Customers Can Benefit From a Weak Rupee

    The rupee's depreciation has been a windfall for IT service providers in India, but there are steps customers can take to share in the benefits. Before you head to the negotiating, or renegotiating, table, there are some things you should keep in mind. Here are six tips for leveraging the rupee's depreciation to get a better deal.

    Written by Stephanie Overby16 Aug. 13 16:03
  • President Obama: offshoring fears are outdated, unwarranted

    The perception that Indian call centers and back office operations cost U.S. jobs is an old stereotype that ignores today’s reality that two-way trade between the U.S. and India is helping create jobs and raise the standard of living in both countries, U.S. President Barack Obama told a gathering of business executives in Mumbai on Saturday.

    Written by John Ribeiro08 Nov. 10 04:16
  • Small Indian outsourcers become more attractive to customers

    Second-tier outsourcers in India can provide specialized services and domain expertise in areas which their larger competitors such as Tata Consultancy Services and Infosys Technologies may find too niche to address, according to a report from Forrester Research.

    Written by John Ribeiro25 Aug. 10 03:32
  • Customers want more than low cost from outsourcer: Forrester

    Customers are looking for a variety of new capabilities from IT outsourcers, ranging from their involvement in business outcomes to greater knowledge of the customer's area of business, according to a report by Forrester Research.

    Written by John Ribeiro16 June 10 06:16
  • Capgemini adding 4,000 staff in India

    French IT services company Capgemini plans to add 4,000 more staff in India during the current quarter, seeing an improvement in business, the company said on Friday.

    Written by John Ribeiro17 May 10 05:29
  • In India, a BPO center coming up in a jail

    The Cherlapally Central Jail in Andhra Pradesh state in south India is setting up a business process outsourcing (BPO) center, with the aim of giving the prisoners skills that will help them better integrate into society after their release, a senior police officer said on Wednesday.

    Written by John Ribeiro14 May 10 04:24
  • IT managed services market in India to hit $US3.8 billion in 2013

    The IT managed services market in India is growing at a compound annual growth rate (CAGR) of 22.8 per cent, according to IT market research specialist Springboard Research's newly released report 'Indian Managed IT Services Market'."

    Written by Anuradha Shukla01 May 10 09:04
  • Tata posts strong revenue, profit growth, signaling recovery

    Tata Consultancy Services (TCS) signaled a stable recovery for Indian outsourcers when it reported on Monday strong revenue and profit growth in dollar terms for the quarter and fiscal year ended March 31.

    Written by John Ribeiro20 April 10 01:35
  • Hexaware CEO preaches hybrid sourcing model

    Indian outsourcing company Hexaware has started a fresh assault on the Australian market with a hybrid onshore-offshore sourcing model the company’s CEO says will result in locating a development centre in the region.

    Written by Rodney Gedda31 March 10 09:05
  • Europeans prefer staff suppliers to outsourcers: Forrester

    A preference by companies in Western Europe for contract IT staff is cutting into the business of outsourcing companies in these countries, according to a report by Forrester Research.

    Written by John Ribeiro22 Feb. 10 06:58
  • Protectionism worries Indian outsourcers

    India's leading software trade body said on Tuesday that protectionism in key markets could affect the growth prospects of the country's outsourcing industry.

    Written by John Ribeiro10 Feb. 10 07:20
  • India's outsourcing exports at US$50 billion

    India's revenue from exports of IT and BPO (business process outsourcing) services is likely to grow 5.5 percent to US$49.7 billion in the Indian fiscal year to March 31, 2010, according to estimates released Thursday by the country's National Association of Software and Service Companies (Nasscom).

    Written by John Ribeiro05 Feb. 10 07:53
  • Outsourcer Wipro benefits from improved demand

    Wipro achieved revenue growth in its IT services business in the quarter ended Dec. 31, indicating that demand for outsourced services is picking up but is not yet at levels seen before the recession, it said Wednesday.

    Written by John Ribeiro21 Jan. 10 07:05
  • Tata revenue and profits up as outsourcing market improves

    India's largest outsourcer, Tata Consultancy Services (TCS), reported Friday an increase in revenue and profit in U.S. dollar terms for the quarter ended Dec. 31, reflecting a turnaround in the offshore outsourcing market.

    Written by John Ribeiro16 Jan. 10 01:24
  • Indian outsourcers see a turnaround ahead

    The market for Indian outsourcers is on the mend, but these companies will have to build expertise in new technology areas, and set up operations in multiple locations to take advantage of market conditions, according to analysts.

    Written by John Ribeiro13 Jan. 10 23:13
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