When respondents were asked if their enterprises have specific diversity programs to support women cybersecurity professionals, only 44 per cent responded in the affirmative – a seven percentage point decline on the previous year.
Artificial intelligence (AI) might be the current marketing buzzword, but it shouldn’t be implemented for the sake of it, or be used to replace humans for customer experience (CX). Rather, AI is facilitator for a better CX.
IAG has named consumer data analytics expert, Bora Arslan, to the role of chief analytics officer, where he will lead a team of 70 people to drive analytics and artificial intelligence functions across the company.
Cost-cutting plans outlined at Insurance Australia Group (IAG) are the clearest indication yet that digital transformation strategies across the country are coming to fruition, as businesses reinvent processes and operations.