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  • The top 10 U.S. locations for service centers

    Outside of China or India, Syracuse, in upstate New York, may be the top location in the U.S. to establish a service center, according to a new report.

    Written by Patrick Thibodeau20 Feb. 15 02:23
  • Dissatisfaction with IT grows

    Businesses leaders and IT executives are registering higher levels of dissatisfaction with IT as more demands are placed on technology, according to two new studies.

    Written by Patrick Thibodeau26 March 14 22:25
  • Why IT jobs are never coming back

    The combination of more automation, increased offshoring, and better global IT infrastructure has taken its toll on the U.S. IT profession, resulting in a net loss of 1.5 million corporate IT jobs over the last decade, according to recent research from IT consultancy and benchmarking provider The Hackett Group.

    Written by Stephanie Overby10 Dec. 10 01:46
  • App Overload Hurts Flexibility, Adds Complexity

    CIOs monitor a lot of metrics, but advisory firm The Hackett Group Inc. says there's one more to watch: the number of enterprise software applications per 1,000 end users.

    Written by Mitch Betts24 May 10 20:11
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