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News about Everest Group
  • Offshore captive centers are again a thriving outsourcing model

    Captive centers -- in-house IT and business process delivery arms -- accounted for one quarter of the $150 billion global services market last year, according outsourcing consultancy and research firm Everest Group.

    Written by Stephanie Overby23 May 15 00:59
  • 5 ways to future-proof your Cloud computing deals

    IT organisations big and small are seeing significant benefits from some of their cloud computing contracts. The value of Cloud services deals increased 60 per cent in the last three years and the $UD40 billion global cloud services market is expected to grow 27 per cent annually over the next three years, according to recent research by the Everest Group.

    Written by Stephanie Overby16 May 15 02:05
  • New Onshore IT Outsourcing Centers Outnumber New Offshore Locations

    IT outsourcing providers that set up new delivery centers in the first quarter of this year were more likely to do so at an onshore location than in offshore ones, according to a recent report. However, both location options continue to grow in terms of headcount and scope of processes.

    Written by Stephanie Overby26 July 13 12:59
  • Is it now crazy to offshore IT to China?

    China has been developing an IT outsourcing industry aimed at bringing in business from the U.S. and Europe. It has succeeded, but then again it hasn't thrived and now may face more barriers.

    Written by Patrick Thibodeau22 Feb. 13 11:08
  • China's cheaper cities prime for IT outsourcers

    More than 20 cities in China offer viable IT service delivery, according to a recent report by outsourcing consulting firm Everest Group, each with its pros and cons.

    Written by Stephanie Overby08 Dec. 11 07:16
Features about Everest Group
  • IT customers slow to embrace outsourced DevOps

    IT organizations are increasingly interested in adopting DevOps models to deliver applications faster, better and cheaper to the business, but they're not inclined to look to their IT service providers for help with these efforts.

    Written by Stephanie Overby08 Aug. 15 00:26
  • Call Center Outsourcing Buyers Want More Than Cost Savings

    As the market for contact center outsourcing has matured, buyers are increasingly looking for sophisticated support from suppliers to enhance the customer experience across multiple channels, which include mobile apps and social media.

    Written by Stephanie Overby06 Sept. 13 13:37
  • 7 lessons of the offshoring pioneers

    The need to remain competitive has kept offshoring an essential part of nearly every company's sourcing strategy. The questions that remain are what and how to offshore. Offshore pioneers who have navigated the changing IT offshoring terrain have some answers based on a decade's worth of lessons. In part 1 of a two-part series, we look at seven of those lessons.

    Written by Stephanie Overby19 April 13 17:58