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News about digital government
  • ​Regaining trust after a digital government failure

    Who could forget #censusfail last year? After a distributed denial of service (DDoS) attack and concerns over potential loss of data during the 2016 Census, the Australian Bureau of Statistics’ Census site was shut down for days. Once it was eventually restored on 11 August 2016, it was successfully used by millions of Australians to submit their census data.

    Written by Dean Lacheca30 March 17 14:59
  • Fresia Segovia: CIO ‘change agent’ at Hurstville City Council

    Through her IT support roles, she has helped build roads, bridges and wireless networks in warehouses and countless other male dominated arenas. But Fresia Segovia, CIO of Hurstville City Council, says despite the fact she was “the only female voice” at the majority of her engineering and surveying jobs, it has never been a stumbling block.

    Written by Jennifer O'Brien01 June 16 09:41
  • NSW launches MyServiceNSW

    New South Wales today unveiled its new single customer account for accessing state government services.

    Written by Rohan Pearce04 Feb. 16 15:42
  • ​Why digital government is not about moving services online

    Digital government isn’t about how many services are available online. In fact, it’s quite the opposite as the automation of services progressively leads to a decline in the use of online and mobile transactions.

    Written by Glenn Archer09 Dec. 15 16:26
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