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News about customer expectations
  • Woolworths digs deeper into data analytics

    Woolworths Group is deploying advanced data and visual analytics across multiple group businesses covering functions including merchandising, finance, supply chain, store operations and people operations.

    Written by Jennifer O'Brien20 March 19 10:30
  • ​Keys to creating a better digital customer experience

    In a recent report, Forrester analyst Tim Sheedy said that IT chiefs who have not embraced the shift to digital business are now under threat from chief data officers or CTOs with digital and customer experience expertise.

    Written by CIO Staff15 March 17 12:16
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