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News about benchmarking
  • How Benchmarking Can Improve IT Outsourcing Deals

    As IT outsourcing has evolved so, too, have IT outsourcing customers' benchmarking needs. As a result, a new approach to benchmarking is necessary, a new method for establishing new and better ways of operating. Kathy Rudy, partner with outsourcing consultancy Information Services Group (ISG), discusses pros and cons of benchmarking for transformation and how to do it right.

    Written by Stephanie Overby12 April 13 15:49
  • BT Financial Group CIO eyes new IT capability framework

    CIO of BT Financial Group, Tony Forward, is one of a handful of local technology leaders to investigate the new IT Capability Maturity Framework (IT-CMF) launched in Sydney today.

    Written by Rodney Gedda09 March 11 15:05
  • Benchmark shines light on online banking

    The local banking industry needs to lift is online service delivery game with the launch of a new benchmarking index that will measure the Web site performance of 14 bank Web sites every month.

    Written by Rodney Gedda16 June 10 14:52
Features about benchmarking
  • Why Benchmarking Cloud vs. Current IT Costs is So Hard

    A couple of weeks ago I was asked to moderate an HP-sponsored meeting on the subject of virtualization. Predictably, most of the discussion (attended by press and vendors including Citrix, Microsoft, Red Hat, and VMware) focused on cloud computing. It was a pretty lively session, but what I want to address here is an HP product portfolio called "IT Financial Management" that was discussed, along with its implications for cloud computing. As you might guess, the product focuses on financial analysis of IT operations, which is extremely relevant to the adoption of cloud computing.

    Written by Bernard Golden03 Dec. 09 04:21
  • Outsourcing: benchmark your provider without hassle

    Savvy IT outsourcing customers insist on including <a href="http://www.cio.com/article/29102/Outsourcer_Benchmarking_The_Sanity_Clause">benchmarking clauses</a> in their IT services contracts. Benchmarking clauses are beneficial to outsourcing customers because they allow the customer to bring in a third party to assess the competitiveness of the outsourcer's prices.

    Written by Stephanie Overby05 Aug. 09 05:35
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