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  • How to Build a Customer Loyalty Program

    Boston-based restaurant chain b.good started its customer loyalty program with email 12 years ago because, well, it couldn't afford much else. As the chain has grown, so has its rewards program, which now has 53,000 'Family' members using keycards and smartphone apps to connect with b.good.

    Written by Jen A. Miller25 March 14 12:48
  • How responsive website design helps boost revenue

    Carsales.com, Australia's top online automotive classified site, is helping its independent dealers make the switch to sites built with responsive design in mind. Revenue is up, the company says, in part because of increased traffic from mobile devices.

    Written by John Moore11 March 14 12:41
  • 7 Ways to Boost Your Klout Score

    Your Klout score serves as an important indicator of your social media influence. These tips will help you increase your Klout score while also improving social engagement.

    Written by James A. Martin28 Jan. 14 13:43
  • How to Mitigate Business Risk Using SAM and SLM Tools

    Most companies understand the risks associated with disaster recovery and business continuity and plan accordingly. Few can say the same thing about the software they own -- or don't own, as the case may be. That's where software asset management and software license management tools can make a difference.

    Written by Earl Follis and Ed Tittel18 Dec. 13 15:30
  • How to Export Your Google Reader Account

    If you use Google Reader, you must say goodbye to the service on July 1. Here are step-by-step instructions for exporting your information to use with another RSS service.

    Written by Kristin Burnham11 June 13 19:36
  • How to Import Your Tumblr Blog into WordPress

    While Yahoo's acquisition of blogging site Tumblr will make a handful of people very happy, others are not convinced. Here's how to import your posts from Tumblr to WordPress.

    Written by Kristin Burnham20 May 13 18:14
  • 5 New Gmail Tips for Power Users

    Gmail's newest features include ways to search for old emails, quickly add meetings to your calendar, send large files and more. Here's a look at five of Google's latest email features to help you make the most of the popular Web-based service.

    Written by Kristin Burnham15 May 13 18:45
  • How to Add Video, Images to Your LinkedIn Profile

    LinkedIn's newest feature lets you showcase your professional achievements by uploading presentations, documents, images and video to your profile. Here are step-by-step instructions for improving your LinkedIn brand.

    Written by Kristin Burnham06 May 13 17:54
  • How to Recover From a Twitter Hack

    Do you know what to do if your Twitter account is hacked? Here are four steps to take to regain control of your account and ensure it doesn't happen again.

    Written by Kristin Burnham25 April 13 18:20
  • 5 LinkedIn tips for how to resign from your job gracefully

    How you handle your last days at a company can cast a lasting impression on your professional reputation. Here are the dos and don'ts of leaving, plus tips for tying up loose ends on LinkedIn.

    Written by Kristin Burnham15 Feb. 13 17:43
  • How to sidestep Instagram's Twitter obstacle

    Instagram cut ties with Twitter this week, which means your photos will no longer display properly. Here are two workarounds that ensure your Instagram tweets will post unaltered.

    Written by Kristin Burnham06 Dec. 12 20:43
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