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News about Applications | Consumer
  • 4 Ways to Use Square in Your Small Business (Or Your Global Business)

    Small businesses increasingly turn to Square to process payments without the hassle (and expense) of custom card-reading hardware. There are other benefits to the service, including analytics and online sales modules, as well as opportunities for larger enterprises to better serve customers.

    Written by Jen A. Miller22 April 14 22:41
  • How Mobile Developers Can Win Customers' Trust

    Many of today's mobile and Web applications collect personal data. This makes plenty of users pause before downloading. To ease user's minds -- and to help developers demonstrate that they have legitimate reasons for collecting that information -- MyPermissions has established a permissions certificate process to deem apps 'trustworthy.'

    Written by Paul Rubens05 Feb. 14 16:56
  • Is Coin the One Payment Card to Rule Them All?

    In an era when consumers' wallets are filled with credit cards, rewards cards, gift cards and other cards, Coin aims to be the universal payment option of choice. But can it stand out in a growing market of smartphone apps, digital wallets and NFC technology?

    Written by J.D. Sartain30 Jan. 14 19:37
  • Taking the Road Less Traveled to Mobilize Desktop Software

    Moving complex software to the iPad is no small task--a fact not lost on PerkinElmer when it needed a mobile version of its popular desktop chemistry product. It avoided the temptation to contract young mobile hotshots and instead relied on its veteran desktop team.

    Written by Tom Kaneshige26 June 13 19:31
Tutorials about Applications | Consumer
  • How to Build a Customer Loyalty Program

    Boston-based restaurant chain b.good started its customer loyalty program with email 12 years ago because, well, it couldn't afford much else. As the chain has grown, so has its rewards program, which now has 53,000 'Family' members using keycards and smartphone apps to connect with b.good.

    Written by Jen A. Miller25 March 14 12:48
  • How responsive website design helps boost revenue

    Carsales.com, Australia's top online automotive classified site, is helping its independent dealers make the switch to sites built with responsive design in mind. Revenue is up, the company says, in part because of increased traffic from mobile devices.

    Written by John Moore11 March 14 12:41
  • 7 Ways to Boost Your Klout Score

    Your Klout score serves as an important indicator of your social media influence. These tips will help you increase your Klout score while also improving social engagement.

    Written by James A. Martin28 Jan. 14 13:43
  • How to Mitigate Business Risk Using SAM and SLM Tools

    Most companies understand the risks associated with disaster recovery and business continuity and plan accordingly. Few can say the same thing about the software they own -- or don't own, as the case may be. That's where software asset management and software license management tools can make a difference.

    Written by Earl Follis and Ed Tittel18 Dec. 13 15:30
  • How to Export Your Google Reader Account

    If you use Google Reader, you must say goodbye to the service on July 1. Here are step-by-step instructions for exporting your information to use with another RSS service.

    Written by Kristin Burnham11 June 13 19:36
Features about Applications | Consumer
  • How Gamification Makes Customer Service Fun

    One company is using gamification to change the customer service paradigm from frustrating to fun -- and customers are loving it.

    Written by Sharon Florentine03 March 14 14:09
  • 5 secrets to corporate social media success

    You don't need a big budget to be successful with social media, according to Walmart's director of social strategy. Here are five steps your business can follow to reap the benefits.

    Written by Kristin Burnham01 July 13 17:40
  • The 4 Best Things About the Google+ Redesign

    Google announced a complete overhaul of its social network, Google+, at this week's I/O conference in San Francisco. Here's an in-depth look at all the changes and why they make Google+ better.

    Written by Kristin Burnham17 May 13 17:20
  • 5 Things You'll Like About Facebook's Recent Changes

    Facebook has been busy lately, unveiling Graph Search, a new News Feed and now a redesign of Timeline. The good news is that the changes are likely to improve the social network. Here's a look at the best features of Facebooks recent updates.

    Written by Kristin Burnham14 March 13 21:27
  • Mobile app drives digital disruption for London taxi company

    Mobile transportation apps like Hailo and others have forced traditional taxi companies to pull a strategic u-turn. Here's the story of how 60-year-old Radio Taxis Group of London has gone digital and mobile to catch up to Hailo's disruptive powers.

    Written by Tom Kaneshige11 March 13 20:53
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