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News about application support
  • St Laurence's makes a KACE for simplified support

    Plagued with budget restraints and constant limits on available skill sets, St Laurence’s College IT manager, Anthony Kennedy, was forced to look for a simplified systems management solution to replace the vast majority of the school's IT support infrastructure.

    Written by Chloe Herrick23 Feb. 11 12:14
  • Microsoft ending support for Itanium

    Microsoft is ending its support for Intel's Itanium processor with the current version of its Windows Server OS, according to a Microsoft blog posting Friday.

    Written by James Niccolai06 April 10 06:13
  • Users: New Oracle support portal a 'fiasco'

    A number of Oracle users are infuriated by reported access and performance issues with the vendor's new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6.

    Written by Chris Kanaracus11 Nov. 09 08:36
  • Five Reasons Windows XP Has About a Year to Live

    For all the stories about enterprises holding off on Windows 7 deployments, Windows XP's dominance in the enterprise is at the beginning of the end, says one industry analyst.

    Written by Shane O'Neill20 Oct. 09 08:34
Features about application support
  • Tech Vendors Behaving Badly: Support Just Gets Worse

    I had a problem with the power steering on my old Toyota, so I took it to a mechanic, and he told me, "We'll try and fix it." "Excuse me, you'll try?" "Right, we'll try, but if we can't, we'll charge you anyway."

    Written by Bill Snyder07 Dec. 09 06:21

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