The bank yesterday announced it was starting a formal process to appoint a systems integration partner "to assist in the scoping and design of our technology architecture" to support its new organisation-wide agile approach.
Incident response calls at ANZ Banking Group were “chaotic” due to manual processes and the time it took for calls to begin until the bank began to roll out a communications management tool earlier this year.
Banks have responded positively to the Australian Payments Clearing Association's proposal for new real-time payments infrastructure, saying it will lead to more innovation in areas such as mobile payments.
Gartner's annual Symposium and ITxpo wrapped up on the Gold Coast this week after four days of insights from ANZ CIO Anne Weatherston, Twitter co-creator Dom Sagolla and Gartner's international team of analysts. Delegates also their hair down at networking party Gartner Rocks. Photos supplied by Gartner.
Shifting ANZ Banking Group from an Australian and New Zealand centric bank to a super-regional Asia Pacific financial services entity while implementing new technology is Anne Weatherston’s top priority for the next five years.