What stints at Telstra, Optus and AAPT - with experience ranging from property management, customer experience, IT facilities and business transformation - has taught PwC’s tech chief, Hilda Clune, about business transformation.
The shortfalls of Google Apps will likely resonate with the inordinate amount of Microsoft shops in the industry. Years of investment in SharePoint developers, Exchange support teams and business processes built around the fickle aspects of Microsoft Office and its ribbon interface cannot be discarded easily. That’s ultimately where Microsoft’s strength is likely to reside. No matter when its Office 365 bundle is released, and despite numerous attempts to forge links between legacy applications and Google Apps, the complexity of a migration for a large organisation would likely be a headache most CIOs are eager to avoid. At least, that can be said for Coca Cola Amatil CIO, Barry Simpson.