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In pictures: Uniting human and machine for customer success - CMO-CIO Executive Connections Melbourne

More than 70 IT and marketing leaders descended on the Grand Hyatt on 26 February to hear about how AI is impacting customer engagement at the latest CMO-CIO Executive Connection series breakfast in Melbourne. Here are pictorial highlights from the event

  • Guests arriving for the Melbourne leg of CMO-CIO Executive Connections

  • CMO Publisher and Editor and CIO Associate Editor, Nadia Cameron

  • IDC research analyst, Gerry Murray, set the scene with a talk on how to innovate with AI

  • Guests at CMO-CIO Executive Connections Melbourne

  • IDC's Gerry Murray

  • IDC's Gerry Murray

  • CMO and CIO's Nadia Cameron with Sitecore Greater Asia solutions specialist, John Menagh

  • Nadia Cameron with Sitecore's John Menagh

  • Carsales CIO, Jason Blackman, shared how the online classifieds group brought on AI for image recognition and has transformed customer experience as a result

  • Carsales CIO, Jason Blackman

  • Carsales' Jason Blackman

  • CMO/CIO's Nadia Cameron with Carsales' Jason Blackman

  • CMO-CIO Executives Melbourne also featured a heavy-hitting panel discussing the impact of AI on their organisations

  • The panel (from left): CMO/CIO's Nadia Cameron, Australia Post GM data science, Silvio Giorgio; Sportsbet GM analytics, insights and modelling, Tony Gruebner; Tennis Australia chief marketing and insights officer, Josie Brown; and Catch Group CMO, Ryan Gracie

  • From left: CMO/CIO's Nadia Cameron, Australia Post's Silvio Giorgio and Sportbet's Tony Gruebner

  • Tony Gruebner, Josie Brown and Ryan Gracie

  • From left: Aus Post's Silvio Giorgio, Sportsbet's Tony Gruebner and Tennis Australia's Josie Brown

  • Panellists at the CMO-CIO Executive Connections event Melbourne

  • Tony Gruebner, Josie Brown and Ryan Gracie

  • From left: CMO/CIO's Nadia Cameron, Australia Post's Silvio Giorgio; Sportsbet's Tony Gruebner; Tennis Australia's officer, Josie Brown; and Catch Group's Ryan Gracie

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