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How to win at the IT outsourcing negotiating table

If CIOs want to get the most from IT outsourcing deals, they need to treat negotiation as an organizational business process--with training, tools, and processes--rather than an IT purchasing arrangement.

Written by Stephanie Overby25 June 12 13:24

Microsoft Q&A: With Windows 8, the choice is yours

Day two at Microsoft TechEd 2012 was all about Windows 8. CIO.com caught up with Windows corporate VP Antoine Leblond, who discussed why CIOs should test Windows 8, why developers should love it, and why we'll all be touching our laptop screens sooner than we think.

Written by Shane O'Neill12 June 12 16:33

Rohan Davidson, CIO Rio Tinto Iron Ore

As CIO of Rio Tinto’s Iron Ore group Rohan Davidson plays a critical role in overseeing the IT requirements of the operations the mining company owns and manages across North America and Australia. In Western Australia’s Pilbarra region alone, for example, Rio Tinto operates a network of 14 mines, three shipping terminals and the largest privately owned heavy freight railway in Australia, which spans 1400 kilometres.

Written by Matt Rodgers09 Dec. 11 07:00

Rohan Davidson, CIO Rio Tinto Iron Ore

As CIO of Rio Tinto’s Iron Ore group Rohan Davidson plays a critical role in overseeing the IT requirements of the operations the mining company owns and manages across North America and Australia. In Western Australia’s Pilbarra region alone, for example, Rio Tinto operates a network of 14 mines, three shipping terminals and the largest privately owned heavy freight railway in Australia, which spans 1400 kilometres.

Written by Matt Rodgers08 Dec. 11 14:17

NBN Co CIO: The IT leadership strategy of Australia’s new telco - Part 1

NBN Co has a head start that would leave many telcos green with envy. Armed with $27 billion in government funding, and at least $9 billion from debt markets, the two-yearold National Broadband Network wholesaler has the resources and backing that could catapult it ahead many of its decadesold equivalents. That’s not to say the challenge before the organisation isn’t any less daunting; within the decade NBN Co is set to change broadband in Australia. The monopoly wholesaler is bound by carefully worded legislation to provide equal access to many of those it will compete with on a shiny fibre-to-the-home network, and satellite and wireless offshoots. Best of all, the company is starting with a clean slate.

Written by James Hutchinson15 Aug. 11 11:04

The business of risk management

CIO sat down with the head of actuarial studies at the Australian School of Business, University of NSW, Associate Professor John Evans, to talk risk management and the role it plays in the enterprise.

Written by Georgina Swan28 Feb. 11 12:55

Is this the toughest CIO gig on the planet?

The first Federal CIO of the United States, Vivek Kundra, has his work cut out for him. But as fellow CIO, Scott Stewart discovered, he has a plan.

Written by Scott Stewart02 Feb. 11 08:00

Facebook Tech Infrastructure Needs Constant Care

Started in a dorm room four years ago, the social networking site Facebook now claims to be the fourth most-trafficked site in the world. Ninety million active users pound on 10,000 servers every day, uploading millions and millions of pieces of information in a given month. For example, "friends," who socialize in 21 languages, add 500 million photos per month.

Written by Kim S. Nash02 Sept. 08 13:35

Q&A: IT is a moving target for Six Flags CIO

With 20 parks and nearly US$1 billion in sales, Six Flags is the second-largest amusement park operator in the world. Since coming to Six Flags as part of a management reorganization two years ago, CIO Michael Israel has overseen a bottom-up rebuilding of the IT architecture in the parks and in the company's data center, which moved from New York to Dallas. Israel describes the amusement park business as a shopping mall with rides. "Spend per attendee is everything," he says.

Written by Robert L. Mitchell06 May 08 10:36
  • How an Agile Mindset Drives Digital Transformation

    As the pressure on organisations to become more 'customer-centric' increases, so does the need for organisational agility.

    Elabor8

    Elabor8 is a consulting company that helps speed the creation of customer value through a focus on people, teams and organisational agility.

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