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NASA's cloud audit holds value for all

NASA's Office of the Inspector General (OIG) recently audited and evaluated the efficacy of the space agency's efforts to adopt cloud-computing technologies. The resulting report, "NASA's Progress in Adopting Cloud-Computing Technologies," includes six recommendations "to strengthen NASA's IT governance practices with respect to cloud computing, mitigate business and IT security risks and improve contractor oversight." While the recommendations are specific to NASA, their underlying concepts can be leveraged by any organization that wants to more effectively adopt cloud-computing services.

Written by Thomas J. Trappler20 Aug. 13 20:26

How to Do Financial Trading IT Right: Behind the Scenes at Liquidnet

With massive amounts of data, low latency, hundreds of connection points and no margin for error, financial trading is grown-up IT. Liquidnet does it in more than 40 markets with a staff of just 300. Here's how the company makes it work.

Written by Matthew Heusser02 July 13 16:58

Does your cloud vendor protect your rights?

From time to time, organizations are asked to provide access to data for legal reasons. Those requests can be more complicated when the data is in the cloud. But a new report sheds some light on one critical aspect of such requests.

Written by Thomas J. Trappler14 May 13 15:09

Software licensing in the cloud

Someone at my seminar in Los Angeles last month asked about challenges that the cloud poses for software licensing. That's such a broad and complex topic that it could warrant an entire seminar of its own. But this column can at least provide an overview of the issues.

Written by Thomas J. Trappler18 April 13 20:51

7 Habits of Highly Effective Tech Company CEOs

There's no CEO 101 course that outlines the best way to run a tech company. But the legacies of Jobs, Watson, Gerstner and Gates--combined with the current work of Whitman and Rometty--offer seven lessons for the corporate leaders of tomorrow.

Written by Rob Enderle05 April 13 14:52

HR is driving HP's turnaround (Yahoo, take note)

Hewlett-Packard shouldn't be succeeding. It's spread itself too thin by competing in too many markets. But the company's turnaround actually seems to be working, and a focus on employees seems to be doing the trick.

Written by Rob Enderle08 March 13 15:41

For credit card handlers, cloud computing guidelines just got clearer

The fact that regulations evolve at a much slower pace than cloud computing technologies can lead to confusion regarding how to meet regulatory requirements in the cloud. If a client moves a regulated function to the cloud and later falls out of compliance due to a shortcoming on the cloud vendor's part, the client remains accountable. So it's essential to have as much clarity on these issues as possible. Recognizing this challenge with regards to the handling of credit card data, the Payment Card Industry (PCI) Security Standards Council has recently issued guidance on how to apply PCI Data Security Standards (PCI DSS) in the cloud.

Written by Thomas J. Trappler07 March 13 15:10

Get ready for street commerce

According to MIT Sloan, the global customer relationship management (CRM) market exceeds $50 billion annually and yet consistently 55-75 per cent of implementations fail to meet the expectations of business stakeholders. There are case studies of successful CRM projects, but it raises the question of the validity of building silos of customer data in the belief that it adds intrinsic value to the enterprise balance sheet or the customer experience. Will emerging technologies change the way we think about managing customer relationships and interactions?

Written by Scott Stewart14 Feb. 12 10:36

5 Ways to make costs cuts stick

Short-term cuts are easy; but making them stick is more difficult. Sales, general and administrative (often grouped as ‘SGA’) prove to be particularly intransigent. While manufacturing efficiencies have improved in recent years, SGA has remained more or less at same levels.

Written by Morris Kaplan21 March 11 16:54
  • Balancing cyber risk and resiliency: breaches and your brand

    At a recent lunch in Melbourne, senior technology executives discussed ways of dealing with the increasing size and complexity of global attacks. The events were sponsored by NTT Communications and NTT Security.

    NTT Communications

    We’re the ones who never settle, we’re never satisfied with ‘good enough.’ Ingenious and inquisitive, we always seek the intelligent choice. Driving a new understanding of where technology can take us is our goal. We are the New Tech Thinkers. The future belongs to the secure hybrid enterprise, one that can embrace diversity and choice without driving up complexity, cost, time or risk.

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