BPM / News

50% of companies to invest in DevOps

More than half of Australian enterprises are expected to make multiple investments over the next year to implement a DevOps strategy, according to new research.

Written by Byron Connolly20 March 15 12:34

MYOB posts record revenue

MYOB on Monday reported record revenue of $140 million for the first half of 2014, up 21 per cent on the previous half, on the back of strong demand for cloud-based accounting software.

Written by Byron Connolly25 Aug. 14 12:37

Study Group automates admissions with cloud BPM

Study Group is moving its admissions process into the cloud as part of a larger strategy to move away from bespoke systems over the next two to three years.

Written by Adam Bender06 Aug. 14 13:52

How to build a BPM capability in your organisation

Business Process Management (BPM) products have been around for many years, but in recent times, they have become more sophisticated and there’s been a marked increase in uptake by corporates and government departments.

Written by Raymond Danton03 April 14 15:54

Red Hat Extends JBoss with Open Source BPM

Red Hat is extending JBoss up the middleware stack with a new business process management suite that gives organizations advanced decision and process automation capabilities.

Written by Thor Olavsrud04 March 14 23:04

Create a culture of service, not process

Is your project management office (PMO) seen by your business as a great black hole of cost and despair? Adopting a customer service mind set might help change that view.

Written by Corinne Forrest and Matthew Rowe04 Nov. 13 14:30

New approaches to IT service management

Digital organisations such as Tabcorp and REA Group are extending their ITSM practices and techniques beyond the traditional and entrenched ITIL framework.

Written by Gerard Norsa23 Oct. 13 14:37

CIO roundtable: Clearing the business rules clutter

Organisations answer thousands of questions every day, ranging from how to determine how much to charge a customer for a service or whether to deny or approve an insurance claim. Unfortunately, manually answering these questions can be time consuming and negatively impact business results.

Written by CIO Staff27 Sept. 13 15:46

Is PPM a costly overhead or competitive advantage?

Companies invest heavily in projects and they do so for one compelling reason: their ability to compete might depend on it. However, their ability to execute these loftier ambitions is sometimes hindered by poorly functioning, costly and process heavy project portfolio management (PPM) environments.

Written by Corinne Forrest18 Sept. 13 15:15

Why you can’t ignore ITSM

The value of implementing an IT service management (ITSM) program is clear. Leveraging good processes in the enterprise IT environment to manage and measure incidents, problems, changes, service levels and risks is an almost ubiquitous objective of internal and external organisations providing IT to the business.

Written by Gerard Norsa02 July 13 10:23

Why change management doesn’t work

Change management is fundamentally flawed, according to Diane Dromgold, managing director at project delivery firm, RNC Global.

Written by Byron Connolly22 May 13 11:46

Telstra speeds IP telephony activations with BPM

Telstra has reduced the time of its order-to-activation process for its Telstra IP telephony service by 70 per cent after implementing business process management (BPM) software by Pegasystems, a Telstra official told the Gartner BPM Summit yesterday in Sydney.

Written by Adam Bender14 May 13 12:21