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  • 12 December 2012 11:47

Security, Enterprise Mobility and Cloud Priorities for Business in 2013

Sydney, Australia, December 2012 – ICT solutions and services provider, Dimension Data believes Australian businesses will grapple with security issues but make more of enterprise mobility and cloud technology in 2013. Neil Campbell, Director of Solutions at Dimension Data, expects security to be one of the biggest risks for businesses in the coming year, “I think we could see a ‘Code Red’ incident for at least one of the mobile device platforms in 2013,” he said.

Security will remain an important issue for businesses, as the number of people taking advantage of ‘Bring Your Own Device’ (BYOD) grows. “BYOD complicates security for businesses. They are racing to support a wide variety of consumer devices in the workplace, and that will inevitably increase security incidents because of poorly controlled user-owned devices connected to the network. It’s harder to manage data loss and leakage prevention in this type of environment, so we can expect to see an increase in both malicious and unintentional data loss incidents.”

Enterprise mobility will continue to be a key focus for businesses, with the priority to reduce operational costs. “Businesses must control and reduce carrier costs through telecommunications expense management, which is a major operational cost. Reducing real estate and developing a well-equipped mobile workforce will also shrink these costs while delivering productivity benefits. It is important that users have positive experiences with enterprise mobility, and that end-user devices and applications are well supported. Expect to also see an explosion in form factors next year, as key players continue to innovate to create new niches,” says Neil Campbell.

The race to adopt cloud technology will also pose some interesting questions for businesses. Neil Campbell expects to see the cloud battleground move from infrastructure style applications to cloud development platforms for custom applications.

“Businesses are getting smarter – they can see through the hype surrounding cloud technology. The term ‘cloud’ is being generalised – simple hosted offerings are being called could technology – and I think we’ll see more businesses start to understand the difference between true cloud and hosted technology.

“We also expect to see the trend of pushing commodity infrastructure into IT Outsourcing or cloud continuing, with ITO becoming more commonplace for mid-sized businesses.”

2013 will also see a further defining of use and defining of market for social media. “Social media is under used now but likely to be over used in the near future. In a year or two it will settle between where it is now and where the hype thinks it will get to. There will be a clarification of the definition of external social and internal social, even if those are not the names that will be used. Internal social is being more and more coupled with the traditional definition of UC&C as PBX get replaced by IPTel, email traffic decreases and social activity streams increase, and the demand increases for analytics around social media usage patterns and employee behaviour.

“Overall, I think 2013 will provide interesting IT challenges and opportunities for Australian businesses, as they make sense of evolving technology and the right decisions to help their business grow.”

About Dimension Data: Founded in 1983, Dimension Data plc is an ICT services and solutions provider that uses its technology expertise, global service delivery capability, and entrepreneurial spirit to accelerate the business ambitions of its clients. Dimension Data is a member of the NTT Group. www.dimensiondata.com

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