- Fake Microsoft and Apple support add mobile ‘click-to-call’ to their arsenal
- 5 information security threats that will dominate 2018
- Free, filtered alternative DNS leverages threat-intelligence data to raise security baseline
- ABC leaks thousands of user passwords in AWS S3 error
- Industrial IoT explosion is making Australian CSOs “anxious” as IoT-security investments lag world
Define Your Services for Fast and Accurate Service Delivery
When it comes to delivering IT services, think about how you would rate your organisation on its speed, consistency, and accuracy. Would it earn stellar marks or is there room for improvement?
Read on for guidance - including action plans, best practices, and success metrics - on how to increase IT efficiency, lower costs, and deliver great business value.
- Free Whitepaper! Learn how to create an analytics environment that is governed, scalable and self-serve.
- Free Whitepaper! The 5 criteria to help you select the right analytics platform for your organization.
- Free Whitepaper! Learn how IT is evolving from producer to enabler, and fostering collaboration around analytics.
- Forrester: Brands struggling to meet CX standards in 2017
- Dentsu drops Mitchell moniker and rebrands to dentsu X in Australia
- Scott-Branagan leaves Deakin CMO post for role at ANZ
- What Aussie brands are doing to build an emotional connection with customers
- Using AI to enable a more human understanding of voice of customer data