Technology-led automation has fundamentally changed how businesses operate. Companies are using technologies like robotic process automation across their networks and security infrastructure and inside their call centres to improve efficiency, reduce human error and lower operational expenses. By automating functions on network devices, for example, people no longer have to perform time-consuming tasks.
Connecting brands with IT.
Recent high profile cyber-attacks have forced company boards to think much harder about the security of their customers’ information. IT security is no longer just about locking down networks. Hackers are more sophisticated than ever and government legislation now requires organisations to report when data breaches do occur.