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Appian

See how Appian, leading provider of modern low-code and BPM software solutions, has helped transform the businesses of over 3.5 million users worldwide.

The Fractured Customer Experience Comes Together

It’s easy to downplay customer experience (CX) as a soft business metric. But there’s nothing squishy about the facts: 70% of your business has something to do with how you make customers feel, CX will surpass price as a key brand differentiator by 2020 and, 80% of global contact centre execs say that improving CX will be the biggest driver of technology investment.