Is it a bird? Is it a plane?..No! – it’s service management! ITIL Version 3 may not explicitly talk about sustainability but at every stage of the service lifecycle there is implicit guidance that can assist organisations in addressing the environmental challenges of its operations.
- Sitting ducks for cybersecurity breaches, small businesses get new options
- GCHQ: change your passwords now even if Uber says it contained the breach
- Christmas rush brings great deals to online shoppers – and new risks for their employers
- Dell, Lenovo, HP will patch hundreds of devices affected by Intel's buggy embedded CPU
- As unencrypted data becomes “negligence”, business leaders are taking encryption strategy away from IT