Stories by Jennifer O'Brien

Ricoh Australia inks deal with MuleSoft for quicker connections

Ricoh Australia has implemented MuleSoft’s Anypoint Platform in a bid to support its services-led, customer-first strategy, a move the company said will increase operational efficiency and accelerate innovation.

Written by Jennifer O'Brien02 March 17 14:32

Navigating the customer experience journey: CMO/CIO panel

Storytelling is crucial in building and crafting an organisation’s customer experience and agility efforts, according to top marketers and technology leaders from AMP, OPSM, Aussie, and Vision Critical.

Written by Jennifer O'Brien02 March 17 07:23

Woodside beefs up tech play

Australian oil and gas giant, Woodside, has embraced a range of technology from data analytics and cognitive computing to 3D printing and artificial intelligence (AI) in a bid to deliver greater insights, help reduce costs and ensure high production performance and reliability.

Written by Jennifer O'Brien02 March 17 13:11

Ahmed Fahour quits Australia Post

Australia Post CEO, Ahmed Fahour, has suddenly quit his position after seven years in the top job​ amidst intense criticism over his $5.6 million salary, even from Prime Minister Malcolm Turnbull.

Written by Jennifer O'Brien23 Feb. 17 16:34

Audit Office of NSW chases CIO

The Audit Office of New South Wales, the independent auditor of the state’s public sector, is on the hunt for a CIO with a strong track record of achievement in a senior technology role.

Written by Jennifer O'Brien23 Feb. 17 11:42

Wesley Mission delves deeper into transformation with CRM push

Wesley Mission Queensland (WMQ) has adopted SugarCRM technology to support its business transformation and address changes brought on by the Australian government’s new consumer directed care model and National Disability Insurance Scheme (NDIS).​

Written by Jennifer O'Brien22 Feb. 17 14:53

Treasury picks finance gateway reviewer Eamonn Rooney to lead IT

​Commonwealth Treasury has tapped Eamonn Rooney as its new CIO, a former gateway review team leader for the Department of Finance who provided recommendations to agency heads and Deputy Secretaries regarding complex and high risk ICT initiatives.

Written by Jennifer O'Brien20 Feb. 17 10:03

Updated: ABS IT chief Patrick Hadley quits

After five years at the helm, Patrick Hadley, CIO of the Australian Bureau of Statistics (ABS), is retiring, quitting the post in March.

Written by Jennifer O'Brien09 Feb. 17 12:42

UNSW’s big ‘collaborative’ IT plans

It sits atop the University of New South Wales' campus library in Kensington, Sydney, conveniently tucked away on the 14th floor. Walk into the new IT collaboration and co-design space and you’ll be greeted by props, airline grey Qantas business class seats (set up as a lounge area at the front door), and a sea of whiteboards etched with detailed text and diagrams all standing in semi-circle position around the room.

Written by Jennifer O'Brien09 Feb. 17 11:23