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Stories by Allen Bonde

Self-Service Thy Customer

The top 10 mistakes companies make in introducing self-service - and how to avoid them

Written by Allen Bonde07 July 06 16:34

Is CRM Dead?

Alive or dead, CRM is vastly changed from the acronym we once thought we knew.

Written by Allen Bonde10 March 06 12:00
Computerworld
ARN
Techworld
CMO