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Stories by Erik Sherman

Feature: Stupid User Tricks

No one is supposed to say it, but every IT professional knows that users can be -- well, really dumb. If that word makes you uncomfortable, how about dim, slow, uneducated, ignorant, dense, foolish, half-witted, obtuse, doltish, boneheaded, technologically-challenged or ridiculous?

Written by Erik Sherman09 July 99 11:18

Let the Seller Beware

If you don't untangle your company's customer contacts now, you may be caught in a web of your own making.

Written by Erik Sherman08 Feb. 99 13:25
Computerworld
ARN
Techworld
CMO