Stories by Marcel Bryar

5 principles for great vendor relationships

Many companies track and report vendor performance metrics. But few metrics provide a concrete plan for driving vendor performance. Should we fire the vendor or demand improvements? If the latter, how do we ask for them effectively? The answers to those questions should be based on the vendor’s performance against 5 simple, strategic relationship principles. Vendors who fulfill those are worth the effort; the others need to go.

Written by Marcel Bryar18 Aug. 15 15:57