Many businesses undervalue the planning that must go into CRM selection and overlook the importance of defining the capabilities and results that will matter most to their organization. Don't be one of them.
Customer relationship management (CRM) software can help businesses foster new sales opportunities and improve internal efforts to organize around key objectives. And with these free tools, CRM doesn't have to be an expensive undertaking.
Cortana has a massive installed base in Windows 10, but Microsoft's virtual assistant doesn't get the same respect as Amazon's Alexa, Apple's Siri or Google Assistant. Here's what Cortana does and how it's uniquely positioned for the workplace.
The EMM market is evolving to provide ever more comprehensive (and specific) services for device and application management. Here’s a look at what it is and how it can meet the divergent needs of different companies.
Snap’s short life as a public company took a turn for the worse this week. While dramatic slides in value aren’t unprecedented for new publicly traded social firms, Snap does have some perception problems to address.
Uber’s head of enterprise says the ridesharing app will triple its workforce for business customers this year. But the company faces many challenges, including a corporate culture that allegedly enabled a discriminatory work environment.
YouTube made his pitch for the future of TV in the living room at the Collision conference this week. Its head of product also addressed the massive advertiser backlash that began in earnest in late March.
Cloud-based services and infrastructure are boosting the financial performances of Microsoft and Google. In earnings calls this week, Google says it has developed 'deep enterprise' strengths and Microsoft says it's executing on digital transformations thanks to the cloud.