Stories by Matthew Finnegan

With employees feeling bombarded by email, and important messages getting lost in the mix, TD Ameritrade execs decided to embrace Slack.

Google’s AI assistant can now be accessed in beta, while Smart Compose has been extended to Google Docs as well as Gmail.

Although Slack led the way on chat-based collaboration software, Microsoft pushed back with its own Teams app. Now, the two companies are battling for enterprise hearts and minds (and users).

The Apple subsidiary says its new Claris Connect is designed to connect third-party cloud apps and automate workflows.

Zoho’s new file management system will replace Zoho Docs and serve as the underlying document storage platform for all of the company’s 40-plus apps.

Microsoft’s work stream collaboration platform is getting a slew of updates, including the long-awaited private channels and new IT admin controls.

The collaboration software vendor is hoping to make it easier for developers to build apps for its platform, and help users find those apps once they're released.

A new Workplace app for Portal is among a raft of features announced at this week’s Flow user conference.

Dropbox hopes to become a central tool for employee productivity with Dropbox Spaces, which launched alongside several other updates.

Corporate spending on hardware for non-office workers is on the rise as companies look to boost productivity and reduce errors. With that in mind, Gartner analyst Rob Smith offered advice at this month’s Digital Workplace Summit on how to successfully deploy frontline worker technology.

During its OpenWorld event this week, the company also unveiled plans to have its Digital Assistant integrate with Microsoft’s Teams collaboration platform.

At the firm’s Digital Workplace Summit in London, analysts said they expect artificial intelligence to be common in the office by 2025; they already see ‘huge pent-up demand.’

The company now plans to start shutting down the classic Hangouts app in June 2020 as customers transition to the Hangouts Chat and Meet tools.

The company also rolled out new APIs to make it easier for admins to manage and automate some functions in larger deployments.

The Voicea acquisition is part of a “cognitive collaboration” initiative as Cisco revamps its collaboration software and eyes new AI capabilities.