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Stories by Byron Connolly

Telstra reports 26 per cent drop in customer complaints

Telstra experienced a 26 per cent reduction in customer complaints in fiscal 2012 and 30 per cent of its interactions with customers are now online, Telstra CEO David Thodey told shareholders this morning at the company’s AGM.

Written by Byron Connolly16 Oct. 12 11:30

CIOs don’t get a seat at the top table: Study

Less than one in five CIOs have a seat at the boardroom table and only 43 per cent are involved in executive decision-making, according to a new study.

Written by Byron Connolly15 Oct. 12 15:07

Tasmanian health agency gives external contractors the flick

Tasmania’s Department of Health and Human Services (DHHS) has saved hundreds of thousands of dollars by using technology to upgrade its enterprise software in-house rather than spend vital funds engaging costly external IT consultants.

Written by Byron Connolly15 Oct. 12 11:41

Defence confirms new CIO

The Department of Defence has appointed Dr Peter Lawrence as its new CIO, a Defence spokesperson confirmed this morning.

Written by Byron Connolly12 Oct. 12 12:10

PC sales decline as buyers wait for Windows 8

PC shipments across Asia-Pacific declined by 5.6 per cent quarter-on-quarter as buyers wait for Windows 8 and purchase alternative products such as tablets, according to preliminary Gartner figures.

Written by Byron Connolly11 Oct. 12 14:36

Defence head spruiks IT careers

The Department of Defence’s head ICTO operations, Major General Michael Milford told young IT professionals there was tremendous scope to pursue a career in the armed forces, which continued to grapple with several technology issues.

Written by Byron Connolly11 Oct. 12 12:07

Cost and frequency of cybercrime on the rise: Study

Cybercrime is costing Australian organisations as much as $10.9 million annually with some falling victim to 40 successful cyberattacks each week, according to a new study.

Written by Byron Connolly10 Oct. 12 11:48

Skills shortage driving offshoring: Westpac CIO

Westpac Banking Group’s CIO Clive Whincup today claimed the bank looks offshore for IT labour because there “simply aren’t enough people” in Australia with the right skills for certain roles.

Written by Byron Connolly09 Oct. 12 14:11

Popular tablets have worrying security flaws

Serious security flaws in the Samsung Galaxy Tab tablet device make it difficult to recommend for use in the enterprise, raising concerns for organisations looking to introduce bring-your-own-device (BYOD) policies, according to a new study.

Written by Byron Connolly08 Oct. 12 12:02

New supercomputer for South Australia

Scientific researchers across South Australia now have access to the massive processing power of a new supercomputer following eResearch SA’s launch yesterday of a high-performance machine, which can calculate 34 trillion transactions per second.

Written by Byron Connolly05 Oct. 12 11:07

Enterprises and governments struggle with archiving: lawyer

Some enterprises and governments in Australia are wasting time, resources and money searching for data for compliance, litigation or internal investigations because they don’t have the right archiving and e-discovery tools, according to a US-based lawyer.

Written by Byron Connolly03 Oct. 12 15:41

10 reasons enterprises lack confidence in cloud

Government regulations, exit strategies and international data privacy are the top three areas where confidence in cloud computing models is the lowest, according to new research.

Written by Byron Connolly28 Sept. 12 11:39

CIOs back e-health despite slow start

Two prominent healthcare CIOs have backed the federal government’s national e-health initiative despite early teething problems and slow uptake across Australia.

Written by Byron Connolly27 Sept. 12 13:03
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