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Stories by Byron Connolly

We want people who understand business: ING Direct CIO

ING Direct’s technology boss, Andrew Henderson expects to hire more staff with commerce and arts degrees than strictly science-based qualifications as the $64 billion lender and savings bank invests heavily in private cloud infrastructure.

Written by Byron Connolly02 Nov. 12 15:26

Water treatment giant bridges language divide

Global water treatment organisation, MWH is planning to deploy an extension to its Microsoft Lync deployment that translates instant messages between staff across 180 offices in 35 countries.

Written by Byron Connolly31 Oct. 12 16:38

NBN Co appoints new CIO

NBN Co has appointed John McInerney as its new CIO, filling a hole left by Claire Rawlins, who quit the position in late August after three years in the role.

Written by Byron Connolly31 Oct. 12 15:00

Henley Properties Group solves document control woes

When Jeremy Bree arrived at Henley Properties Group as CIO in 2010, one of his first tasks was to bring some order and control to clunky methods of managing millions of documents.

Written by Byron Connolly30 Oct. 12 11:13

Vodafone to cut 500 jobs

Vodafone Australia has confirmed that it will cut around 500 jobs, about 10 per cent of its workforce, as part of a restructure announced today by CEO Bill Morrow.

Written by Byron Connolly29 Oct. 12 13:40

IBM unveils local enterprise cloud service

IBM has launched a new local enterprise cloud computing service – hosted at its data centre in Baulkham Hills in Sydney – suitable for organisations wanting to deploy hybrid cloud models.

Written by Byron Connolly26 Oct. 12 12:00

Australian Red Cross gets $3M IT boost

Australian Red Cross will deploy new enterprise software as part of an initiative to consolidate its business systems and improve its retail and fundraising services under a $3 million contract.

Written by Byron Connolly25 Oct. 12 14:48

CIO Summit: Lawyer navigates BYOD software minefield

Organisations implementing bring-your-own-device (BYOD) initiatives often forget to consider if their software licence agreements are broad enough to cover devices under their programs, according to a technology lawyer.

Written by Byron Connolly25 Oct. 12 12:46

Australia Post trademark appeal a “tempest in a teapot”

Australia Post’s appeal last month over the Federal Court’s decision that competitor Digital Post Australia has infringed on its trademark is a “tempest in a teapot”, said Digital Post’s CEO Randy Dean.

Written by Byron Connolly17 Oct. 12 12:54

ANZ Bank grappling with system issues

ANZ Bank experienced core system issues this afternoon, which impacted its online, goMoney mobile banking and ATM and EFTPOS services across the country, a bank spokesperson has confirmed.

Written by Byron Connolly16 Oct. 12 15:00

Telstra talks up expanded 4G coverage

Telstra will spend $1.2 billion in fiscal 2013 to extend 4G mobile network coverage to two-thirds of the Australian population, as the telco looks to add to an existing base of more than 500,000 4G customers.

Written by Byron Connolly16 Oct. 12 14:09

Telstra reports 26 per cent drop in customer complaints

Telstra experienced a 26 per cent reduction in customer complaints in fiscal 2012 and 30 per cent of its interactions with customers are now online, Telstra CEO David Thodey told shareholders this morning at the company’s AGM.

Written by Byron Connolly16 Oct. 12 11:30