Great contributions to civilization inevitably bring great capacity for misuse. The highly popular management concept of TCO, or total cost of ownership, is no exception. TCO is a good way to measure systems costs - but not overall business value. Unfortunately, too many shops willingly allow TCO to substitute for a solid business value analysis as input into IT investment prioritization decisions. Any chance your shop is unintentionally throwing these decision-making curveballs? Let's take a closer look at the real nature of TCO and the role it should play in IT selection decisions.
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