Stories by Michael Gentle

Blog: Maintenance - Letting Go Of The M-Word

We've probably all seen the IT iceberg, the one with new projects rising majestically above the water line - and application maintenance submerged in the murky depths below. Well, since global warming is busy melting the icebergs up north, I hope it will soon come along and melt this particular one too.

Written by Michael Gentle09 Jan. 08 12:58

A New Model for IT Demand Management

Why do so many IT leaders do such a terrible job of running their departments like a business? Because they put too much emphasis on supply and not enough on demand.

Written by Michael Gentle16 Oct. 07 10:51