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Stories by Bart Perkins

Brexit creates supply chain uncertainty

Monitor Brexit closely to avoid having your supply chain disrupted. If you don't, Britain’s exit from the EU might not be the only exit in your future.

Written by Bart Perkins16 Aug. 17 19:46

H-1B: A good system gone bad

The H-1B visa has worthy goals but terribly flawed implementation. It’s time to fix it.

Written by Bart Perkins28 March 17 00:56

Nothing is ever completely outsourced

An outsourced project is out of your hands, right? Well, no, not entirely. In fact, that belief is a common misconception that can lead to trouble.

Written by Bart Perkins15 Aug. 15 01:41

Get your vendor's A team

Salespeople peddle the best-case scenario. When you're shopping for systems integration, outsourcing or other complex services, the salespeople will typically assure you that service delivery will be outstanding. They promise that the transition will be completed smoothly by a top-notch implementation team and that ongoing support will be provided by an equally talented operations team. They may well mean what they say, but the sad truth is that not every client can get the A team; somebody has to get the B team or in some cases, the C team.

Written by Bart Perkins23 July 15 02:07

IT funding potholes

Organizations should know how to budget and pay for IT products and services -- they've been doing so for more than 50 years. This is not rocket science. Unfortunately, many organizations continue to make the same mistakes year after year.

Written by Bart Perkins23 June 15 03:49

The best of jobs, the worst of jobs

One of the most challenging -- and rewarding -- jobs in IT is CIO in a mid-tier organization ($100 million to $1.2 billion in revenue). Many mid-tier organizations are like middle school students, acting very childishly one minute and incredibly sophisticated the next. Management styles, process formality and organizational practices vary widely. Mid-tier organizations are large enough to require the robust systems, formal operating policies and mature governance structures of larger companies, while still needing to approach many tasks with the informality and flexibility of a small company.

Written by Bart Perkins27 May 15 04:36

How to get a better outsourcing deal

IT leaders can't expect to have the upper hand in an outsourcing negotiation. Whether you're negotiating the initial contract, an extension or a change order, the outsourcer normally has the advantage.

Written by Bart Perkins29 April 15 04:39

Lessons to be learned from a project nightmare

The U.S. Department of Labor (DOL) is in the middle of an Oracle Financials implementation that has gone horribly wrong. Its experience should serve as a cautionary lesson for enterprises planning major projects.

Written by Bart Perkins12 March 15 02:33

6 ways to cope with a resistant sponsor

A few years ago, the chief administrative officer at a multinational enterprise realized that, despite the extensive benefits projected, support for a new ERP system was not unanimous. In order to strengthen commitment, he forced the heads of finance, HR and manufacturing to sponsor the project within their respective areas. While the heads of finance and HR were enthusiastic about better automation, the VP of manufacturing liked the current systems and saw no need for ERP. Over the next few months, he publicly supported the project while simultaneously creating significant project roadblocks.

Written by Bart Perkins20 Feb. 15 05:52

Outsourcing contracts: Foundations for success

Most business and IT leaders learned to negotiate with outsourcers 15 or 20 years ago, when the virtual corporation was seen as the organization to emulate. Although virtual organizations have faded, they provided valuable lessons regarding how to structure outsourcing contracts. Unfortunately, those lessons are being lost. Over the last few years, I have encountered multiple organizations making "first-time buyer" mistakes when negotiating with outsourcers.

Written by Bart Perkins21 Jan. 15 06:46

Getting your board's buy-in on cybersecurity

High-profile data breaches continue to make news, and you can bet that your board of directors has noticed. Breaches can result in huge remediation costs, litigation and lost revenues resulting from a damaged reputation. Board members pay attention to those things.

Written by Bart Perkins19 Nov. 14 06:30
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