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Stories by Robert L. Mitchell

Globalized IT operations pay off

By interlocking business services, companies gain customer knowledge, efficiency and speed. The payoffs are huge, but laying the groundwork for IT standardization is no easy task.

Written by Robert L. Mitchell16 July 12 10:10

Putting predictive analytics to work

Predictive analytics involves both art and science, but getting started isn't for high rollers only. Here's how to ensure a successful outcome.

Written by Robert L. Mitchell27 June 12 13:24

Brain drain: Where Cobol systems go from here

David Brown is worried. As managing director of the IT transformation group at Bank of New York Mellon, he is responsible for the health and welfare of 112,500 Cobol programs -- 343 million lines of code -- that run core banking and other operations. But many of the people who built that code base, some of which dates back to Cobol's early days in the 1960s, will be retiring over the next several years.

Written by Robert L. Mitchell22 May 12 00:55

The Grill: TASC CIO Barbie Bigelow

After spinning off from Northrop Grumman in 2009, TASC had one year to establish itself as an independent company. That meant the 6,000-employee systems engineering operation needed to deploy a new IT infrastructure. In overseeing that effort, TASC CIO Barbie Bigelow built an IT organization and infrastructure from scratch. Her team spent about eight months working with 64 vendors and partners to design and build an operation that included a new ERP system, more than 4,000 computers, 800 mobile devices, 400 network devices and 134 data circuits across 60 facilities -- and they did it in six weeks. Here, Bigelow discusses the failures and successes that the team experienced as they pursued the aggressive schedule, and she reflects on how TASC's IT unit has evolved.

Written by Robert L. Mitchell21 May 12 20:11

The Grill: Arthur Langer turns the IT education model on its head

Arthur M. Langer is chairman and founder of Workforce Opportunity Services, a nonprofit that uses an outsourcing model to train economically disadvantaged youth and match them with hard-to-fill IT positions. Langer's "skills first" approach stresses getting vocational training and a job upfront, and then gradually fulfilling general education requirements part time to finish a degree in five to six years -- leaving students with no debt. And since many families today can't afford the cost of college tuition, Langer's model is one that could have much broader appeal.

Written by Robert L. Mitchell08 May 12 00:09

Essential browser tools for Web developers

Out of the thousands of cool add-ons out there for Firefox, Chrome and other popular Web browsers, only a select few make it onto the desktops of professional Web developers and designers. Which are the most useful for the day-to-day work of designing and developing websites?

Written by Robert L. Mitchell16 March 12 01:36

Brain drain: Where Cobol systems go from here

David Brown is worried. As managing director of the IT transformation group at Bank of New York Mellon, he is responsible for the health and welfare of 112,500 Cobol programs -- 343 million lines of code -- that run core banking and other operations. But many of the people who built that code base, some of which goes back to the early days of Cobol in the 1960s, will be retiring over the next several years.

Written by Robert L. Mitchell15 March 12 08:24

Premier 100 IT Leader profile: Joshua Jewett

As CIO at Family Dollar, Joshua Jewett has had to grow with the business -- and become more business-focused along the way.

Written by Robert L. Mitchell28 Feb. 12 04:53

Best practices for scaling up SaaS

Guardian Life Insurance isn't about to take big risks when making IT investments, and CIO Frank Wander will be the first to tell you that he doesn't have a cloud computing strategy, per se.

Written by Robert L. Mitchell14 Feb. 12 05:08
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