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Xpedite Offers Solutions for Spam Compliance Ahead of April 10th Deadline

  • 26 March, 2004 09:27

<p>[Sydney, March 26, 2004] – Xpedite, a worldwide leader in electronic messaging and a business unit of Ptek Holdings, Inc. (NASDAQ: PTEK; www.ptek.com), has announced two further workshops for Australian businesses concerned about Anti-Spam Legislation Compliance.</p>
<p>Xpedite regards its ‘Best Practice for Electronic Communications Guidelines’ to be fully compliant with the new Anti-Spam legislation. Its flagship email product messageREACH is showcased by NOIE, the government agency responsible for setting Spam policy, at NOIE’s website:</p>
<p>http://www.noie.gov.au/publications/NOIE/spam/Act2003/guide4business/g4b.htm</p>
<p>The seminars (details at end of release) are open for any business that is concerned with ensuring compliance with their current and all future electronic campaigns.</p>
<p>Ursula Zajaczkowski, messageREACH product manager for Xpedite, South Asia says, “The act is great for the industry and comes at a time when Spam is becoming a real menace to effective electronic communication. The Xpedite ‘Best Practice Guidelines’ mean that we can help Australian businesses exploit the myriad of benefits that email brings, all within the letter of the law.”</p>
<p>Zajaczkowski offers companies the following top tips:</p>
<p>1. Start Now! – Companies should be aware of the data they hold and how it is used, there may be a lot of work ensuring that the data is clean and the company policies are already in line. Attending one of Xpedite’s seminars will help companies gain a better understanding of what is needed and how best to plan.</p>
<p>2. Take expert advice, whether it’s legal advice, technical advice or practical advice from companies such as Xpedite that have been adhering to a ‘Best Practice’ policy for a number of years.</p>
<p>3. Form a working party or appoint a ‘Compliance Officer’ drawn from IT, marketing and any external agencies. Consider how you currently use customer data and how you will likely be using it in the future.</p>
<p>4. Understand who will be responsible for the customer data and understand how it was captured in the first place. Check with your legal team if any of the data in the system could be have got there without ‘consent’.</p>
<p>5. Develop a schedule for contacting all addressees ahead of the deadline and a foolproof feedback loop to ensure that people not giving express consent before the deadline are removed or followed up by methods other than email.</p>
<p>6. Check your company’s privacy policy and email policy and ensure that they are compliant</p>
<p>7. Develop a set of internal guidelines to ensure that all electronic mail sent is compliant with the identification requirements of the law.</p>
<p>8. Ensure that there is a functional unsubscribe facility in all commercial messages and the proper processes are in place to ensure that respondees requesting removal, are removed. This is particularly critical if your company is not using a reputable third party to disseminate the communications.</p>
<p>The Xpedite workshops begin at 8.30am and will run for 45 minutes. They are free and will be held at city centre locations. Full details and registration information can be found at www.xpedite.com.au by clicking through the banner at the bottom of the page.</p>
<p>31st March – Brisbane</p>
<p>1st April – Web Conference</p>
<p>For more information please contact:</p>
<p>Neil Foster
Mango Communications
Tel: (02) 8260 2853
Email: nfoster@mangocommunications.com.au</p>
<p># # #</p>
<p>About Xpedite
Xpedite is a global provider of transaction-based electronic messaging services. The Company offers a suite of solutions to enhance their customers’ business communications, including electronic statements/invoicing, campaign management, donations/collections management, alerts/notifications distribution, multi-modal broadcast and Fax2Mail. Xpedite operates the world's largest IP-based messaging network and processes more than 3 billion e-mail, fax, voice and SMS messages annually. Headquartered in Atlanta, Ga., Xpedite is a business unit of Ptek Holdings, Inc. (NASDAQ: PTEK; www.ptek.com) and has sales offices, customer support and technical staff in 18 countries. Additional information can be found at www.xpedite.com.</p>
<p>About Ptek Holdings, Inc.
Ptek Holdings, Inc. is a leading provider of innovative business communications services that enable global enterprises to better communicate with constituents, acquire and retain customers and automate business processes. These solutions, which include conferencing, Web collaboration and electronic messaging, are marketed under the Premiere Conferencing and Xpedite® brand names.</p>
<p>Ptek Holdings’ corporate headquarters is located at 3399 Peachtree Road NE, Suite 700, Atlanta, GA 30326. Additional information can be found at www.ptek.com.
# # #
Statements made in this press release, other than those concerning historical information, should be considered forward-looking and subject to various risks and uncertainties. Such forward-looking statements are made pursuant to the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995 and are made based on management’s current expectations or beliefs as well as assumptions made by, and information currently available to, management. A variety of factors could cause actual results to differ materially from those anticipated in Ptek's forward-looking statements, including the following factors: our ability to respond to rapid technological change, the development of alternatives to our products and services and the risk of obsolescence of our products, services and technology; market acceptance of new products and services; our ability to manage our growth; costs or difficulties related to the integration of businesses and technologies, if any, acquired or that may be acquired by us may be greater than expected; expected cost savings from past or future mergers and acquisitions may not be fully realized or realized within the expected time frame; revenues following past or future mergers and acquisitions may be lower than expected; operating costs or customer loss and business disruption following past or future mergers and acquisitions may be greater than expected; the success of our strategic relationships, including the amount of business generated and the viability of the strategic partners, may not meet expectations; possible adverse results of pending or future litigation or adverse results of current or future infringements claims; our ability to service or repay all or a portion of our convertible notes issued to the public, a portion of which mature on July 1, 2004 and the remainder of which mature on August 15, 2008; the failure of the purchaser to pay the liabilities assumed in, or incurred after, the sale or our former Voicecom business unit; our services may be interrupted due to failure of the platforms and network infrastructure utilized in providing our services; our services may be interrupted and our costs may increase due to the filing by MCI and Global Crossing for protection under Chapter 11 of the United States Bankruptcy Code and MCI’s notice of rejection of some (if not all) of our telecommunication service agreements; competitive pressures among communications services providers, including pricing pressures, may increase significantly, particularly after the emergence of MCI and Global Crossing from protection under Chapter 11 of the United States Bankruptcy Code; domestic and international terrorist activity, war and political instability may adversely affect the level of services utilized by our customers and the ability of those customers to pay for services utilized; risks associated with expansion of our international operations; general economic or business conditions, internationally, nationally or in the local jurisdiction in which we are doing business, may be less favorable than expected; legislative or regulatory changes, such as the recent Federal Communications Commission’s revisions to the rules interpreting the Telephone Consumer Protection Act of 1991, may adversely affect the businesses in which we are engaged; changes in the securities markets may negatively impact us; increased leverage in the future may harm our financial condition and results of operations; our dependence on our subsidiaries for cash flow may negatively affect our business and our ability to pay amounts due under our indebtedness; and other factors described from time to time in our press releases, reports and other filings with the SEC. These and other factors may cause our actual results to differ materially from any of our forward-looking statements. All forward-looking statements attributable to us or a person acting on our behalf are expressly qualified in their entirety by this cautionary statement.</p>

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