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3Com brings productivity and cost cutting benefits of Internet protocol telephony to small businesses

  • 22 November, 2004 16:53

<p>3Com® NBX® V3000 Platform Provides Cost Effective All-in-One Solution</p>
<p>Sydney, Australia, 22 November, 2004: All the benefits of enterprise-class Internet protocol (IP) telephony are now within reach of small businesses with the launch of the 3Com® NBX® V3000 IP Telephony Solution. The new 3Com NBX V3000 platform is a complete IP telephony solution that provides a range of applications and functionality previously only available to larger organisations, at a price small business owners can afford. 3Com now offers small businesses a cost effective, one-box solution that meets their budget and performance needs, is simple to install and use and will scale easily to meet changing business needs.</p>
<p>“With the 3Com NBX V3000 IP Telephony Solution, small businesses have access to innovative technology that will make an immediate difference to productivity and costs,” said David Richardson, Enterprise Director, 3Com ANZA. “By allowing small businesses to converge their communication systems, the 3Com NBX V3000 system is designed to eliminate the cost and administrative overhead required for separate voice and data networks. In addition, IP telephony has been shown to dramatically reduce long distance calling expenses.”</p>
<p>The 3Com NBX V3000 platform comes with a range of advanced, built-in applications that are of immediate value in enhancing productivity. Applications include automated attendant; computer telephony integration (CTI); voice mail; graphical call detail recording and hunt groups. A further range of easily integrated optional software includes off-the-shelf call centre, customer relationship management, and call reporting solutions. The 3Com NBX V3000 system is designed to integrate with Microsoft Exchange and Lotus Notes thereby enabling users to 'click to dial' from their address books, get voicemail delivered as emails etc. The solution also comes with integrated web based management.</p>
<p>Richardson continued: “The 3Com NBX V3000 solution’s advanced applications and intuitive, browser-based management can save time, increase efficiency and improve the effectiveness of collaborative working between staff members. The experience of larger-scale IP telephony users suggests that more effective working means that quality of customer service is often enhanced without any additional personnel.”</p>
<p>The 3Com NBX V3000 has a standards-based design that provides easy installation and can help provide seamless integration with any existing network technology.</p>
<p>“The 3Com NBX V3000 is so easy to install that most people will be able to configure their own phones with the help of a web browser,” commented Richardson.</p>
<p>Budget-conscious small businesses can boost their capacity and enhance applications via software upgrades without the need for expensive hardware acquisitions. Organisations with plans to expand will appreciate 3Com’s cost-saving incremental licensing that provides scalability up to 1,500 devices.</p>
<p>All 3Com NBX telephony systems support numerous standards-based applications for improving business activities. The 3Com Voice Solution Providers Program enhances these options with third-party offerings tested for compatibility and integration with 3Com voice solutions.</p>
<p>About 3Com IP Telephony
3Com has been a major contributor to the convergence industry since the introduction in 1998 of the world’s first IP-PBX (private branch exchange), the 3Com® NBX® system. The company developed an architecture for a distributed softswitch for AT&amp;T and brought the first commercially deployed carrier softswitch to market in 1999. The 3Com® VCX™ IP Telephony module was first introduced in 2003 for large enterprises. Today, the company combines these products under the 3Com Convergence Applications Suite, which includes IP Telephony, IP Messaging, IP Conferencing and IP Contact Centre capabilities. For further information, please visit www.3com.com/voip.</p>
<p>About 3Com Corporation
3Com is a leading provider of converged voice and data networking solutions for enterprises of all sizes. 3Com offers a broad line of innovative products backed by world-class sales, service and support, which excel at delivering business value for its customers. When customers exercise choice, their choice is 3Com. For further information, please visit www.3com.com, or the press site www.3com.com/pressbox.</p>
<p># # #</p>
<p>3Com, the 3Com logo and NBX are registered trademarks and VCX and Exercise Choice are trademarks of 3Com Corporation. All other company and product names may be trademarks of their respective holders.</p>
<p>Media queries:
Gerard Mansour
Red Agency
(+61) 02 9955 7877
gerard.mansour@redagency.com.au</p>

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