Transport for NSW has awarded a $100 million outsourcing contract to CSC to provide network managed services across the department’s 1,200 sites, including administration offices, motor registries, roadside depots, and railway stations.
Under the three-year contract, Transport for NSW said it would start the massive task of consolidating separate IT networks serving 25,000 staff working at hundreds of locations across the state.
Transport for NSW secretary, Tim Reardon, promised that the upgrade will bring the whole transport team onto a single, fast and modern network – allowing staff to collaborate and work anywhere they need to, saving time and money.
“We run the largest transport system in the country and are responsible for delivering the biggest infrastructure budget in the state’s history – but our outdated and clunky IT systems mean our people are wasting time and money that could be spent making a difference for customers,” Reardon said.
“Everything we do at Transport for NSW from controlling traffic lights and rail signals, developing timetables, maintaining assets and paying suppliers, relies on modern IT systems, so this upgrade means better outcomes for our customers,” he said.
This deal is part of Transport for NSW’s ‘Next Generation Infrastructure Services’ program, which the department said will involve several contracts over the next five years including cloud-based collaboration services and more mobile tools for staff, including laptops and iPads.
Transport for NSW is also currently upgradingits payroll, HR and procurement systems, as well as an asset management system to keep track of $100 billion in state-owned assets.
Reardon said the department would not be able to deliver its record $38 billion four-year infrastructure program with slow, fragmented and outdated IT systems.
“It’s no secret technology upgrades can be complex and organisations often face hiccups along the way, but we’re putting every step in place to ensure we’re sticking to time and budget on these major upgrades and that we’re able to quickly tackle any problems as they arise.”
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