Defence extends support contract with Unisys

Defence extends support contract with Unisys

Vendor providing support to 100,000 end users at 450 locations

Image: Department of Defence

Image: Department of Defence

Credit: © Commonwealth of Australia, Department of Defence

The Department of Defence has extended its IT support contract with Unisys in a new two-year deal worth $74 million.

Under the contract, which runs until October 2018, Unisys is providing supporting 100,000 end users at 450 Defence locations across Australia.

Unisys will support all sections within Defence, and joint service and international military exercises such as Talisman Sabre, as well as emergency disaster responses including floods and bushfires.

Since first taking on the contract in 2008, Unisys has standardised Defence’s IT support processes nationally and provided a flexible workforce model based on man-hour capacity and prioritised services.

The model Defence price predictability, control over where workforce efforts are focused and transparency reporting on how the workforce has been used.

Defence is undertaking a significant information and communications technology transformation program. It has one of the largest technology environments in the country with around 800 networks, 200 processing applications, and more than 3000 applications.

In a statement, Defence said a decision on the longer-term delivery of ICT services through a distributed computing bundle will be made over the next 24 months.

In late February, the government said it had allocated an additional $5 billion to address an underinvestment in Defence’s ICT systems over the last 10 years.

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Tags unisysdepartment of defenceTalisman Sabresupport contractIT support processes

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