Social, mobile and analytics technologies are disrupting business as usual at companies in all industries. In 2014, the disruption will continue, morphing into a new kind of business as usual with enterprises expanding their reliance on the cloud, mobile technologies, social media and, increasingly, predictive analytics. The goals: reducing costs, creating new revenue streams, boosting customer satisfaction and beefing up brand awareness, to name a few.
In the next three to five years, the five technologies most likely to upset the status quo are social networking, the cloud and software as a service (SaaS), self-service IT, predictive analytics and mobile payments, according to a survey by International Data Group, 'Forecast 2014', of 221 IT executives.
At Washington-based Special Olympics, that disruption is already well underway and yielding significant benefits, according to Noah Broadwater, head of digital products and technology.
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